About
Profile
I translate business requirements into operational clarity — coordinating across teams, building the tracking systems that keep delivery on schedule, and maintaining accountability from brief to completion.
MBA graduate in Project Management, with a background in Computer Science and hands-on experience spanning media operations, B2B technology services, and retail. Equally at home managing multi-team programme logistics and structuring the documentation that makes decisions auditable.
Open to roles in operations coordination, programme management, and IT operations support. Available on-site, hybrid, or remote in Berlin.
Areas
Competencies
IT & Technical Coordination
Requirement translation · technical tickets · API-aware communication
Operations & Programme Management
Tracking systems · KPI dashboards · escalation handling
Systems & Tools
Zoho CRM · Google Workspace · Sheets dashboards
Stakeholder & Client Operations
B2B communication · requirement gathering · scope alignment
Career
Professional Experience
Present
Customer Support & Sales Operations Associate
Jan 2023
Programme Coordinator
Jun 2021
Marketing Operations Associate
Oct 2018
Data Entry Specialist
Background
Education
Global MBA — Project Management
Specialisation: Project Management
University for the Creative Arts (UCA) · Berlin School of Business & Innovation
B.Sc. Computer Science & Information Technology
Tribhuvan University · St. Xavier's College, Kathmandu
Work
Projects
Operations Design
Media Programme Tracking System
View ↗Process Improvement
Client Request Standardisation
View ↗Programme Operations
Post-COVID Programme Continuity
View ↗Reach out
Contact
Open to roles in operations coordination, programme management, and IT operations support. Based in Berlin — available for on-site, hybrid, or remote positions.
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Location Berlin, Germany
Availability
Currently open to new opportunities in operations, coordination, or programme support roles in Berlin. References available upon request.
Background in brief
MBA graduate (Project Management, BSBI/UCA) with a B.Sc. in Computer Science. Experienced working across media, technology, and retail — equally comfortable in fast-paced operational environments and structured coordination roles.